Free Shipping on $30 or more, Applied at Checkout!!

Fountain Beauty

 Frequently Asked Questions

 How Do I Search for Products?

To find what you’re looking for, simply type the product name or a keyword into the Search Bar at the top of the page. Don’t be too specific—sometimes less is more. Once you see a product you’re interested in, click on the product name or image to view more details.

How Are Shipping Costs Calculated?

Shipping is FREE on ALL orders of $30 or more! For other orders, shipping costs are determined based on the method of shipping and the delivery tax based on location. For a detailed breakdown, feel free to contact us directly.

 Buyer’s protection is guaranteed on each item paid and shipped.
 How Do I Choose the Right Hair for Me?

Choosing the perfect hair depends on your style, facial features, and lifestyle. Consider factors like color, length, and budget. Our detailed product descriptions and images can help you decide, and our customer support team is available for personalized advice.

Can I Style My Extensions?

Absolutely! For synthetic extensions, avoid high heat unless heat-resistant, detangle gently, and air dry. Use products for synthetic hair. For human hair extensions, use heat tools with protectant, wash with sulfate-free products, and handle gently. Store properly for longevity.

How Long Do Wigs and Hair Extensions Last?

Synthetic wigs last 4-6 months with regular wear, while human hair wigs last 1-3 years. Synthetic extensions last 3-6 months, and human hair extensions last 6 months to a year. Proper care and quality influence longevity for both types.

How Do I Care for My Wig or Extensions?

Proper care is key to maintaining your wig or extensions. Gently brush or comb them to avoid tangles, and store them properly when not in use. Wash with mild shampoo and conditioner, and let them air dry. We have detailed care guides in our blog to help you keep your hair looking great.

 Can I Dye or Color My Wig or Extensions?

Human hair wigs and extensions can be dyed like natural hair; professional help is recommended. Synthetic wigs/extensions generally can’t be dyed with regular dye, though some specialized dyes exist for heat-resistant types. Always check product details.

What Is Your Return and Exchange Policy?

We want you to love your purchase! If you’re not satisfied or received a defective item, contact our customer support within 7 days of purchase. We’ll help you with the return or exchange process. Please note that items must be returned in their original condition and packaging before returns or replacements are given.

Need More Help?

If you have any other questions or need more information, our customer support team is here to assist you. We’re dedicated to making your shopping experience smooth and enjoyable!