Fountain Beauty


How to Search?

Search for products by entering the product name or keyword into the Search Bar at the top of any page. General descriptions will do just fine. The more words you use, the fewer products you will get on the results page so less is best. When you find a product you’re interested in, simply click the product name or the product image for more details.

How are shipping costs calculated?

Shipping is FREE for all orders $99+ or more, costs are calculated based on shipping method (air, sea, or land) and product weight/volume. For more details on how shipping costs are calculated, please contact us directly.

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

  • The item you ordered did not arrive.
  • The item you received was not as described.
  • The item you received was damaged before shipping.
How do I choose the right wig or hair bundle for me?

Choosing the right wig or hair bundle depends on various factors such as your preferred style, color, length, and budget. We recommend considering your style, facial features, and lifestyle when making a decision. We provide detailed product descriptions and images to help you make an informed choice. Feel free to reach out to our customer support team for personalized assistance.

Can I style the wig or hair bundle according to my preference?

Sure can! Our wigs and hair bundles are versatile and can be styled just like your natural hair. Use heat styling tools, such as curling irons or straighteners, to achieve your desired look. It’s important to follow recommended heat settings with styling products designed for human hair wigs or extensions to maintain their quality and longevity.

How long do wigs and hair bundles typically last?

The lifespan of wigs and hair bundles can vary depending on the preparation and how well they are cared for. Human hair wigs and bundles can often last up to 1 year or more with regular care. Following care instructions, using suitable products, and handling them gently will extend their lifespan.

How do I take care of my wig or hair bundle?

Proper care is essential to maintain the quality and longevity of your wig or hair bundle. Regularly brush or comb them gently to prevent tangles, and store them properly when not in use. Washing with mild shampoo and conditioner, followed by air-drying, is recommended. We provide detailed blogs with care instructions to guide you through the maintenance process.

Can I dye or color my wig or hair bundle?

Yes! Human hair wigs and bundles are more suitable for coloring. Always perform a strand test first and consider seeking professional assistance for the best results.

What is your return and exchange policy?

We have a customer-friendly return and exchange policy. If you are unsatisfied with your purchase or received a defective item, please contact our customer support within 7 days of purchase. We will guide you through the return or exchange process. Please note that returned items must be in their original condition and packaging.

Any further questions or additional information, please reach out to our dedicated customer support team. We are here to assist you throughout your hair journey!